Frequently Asked Questions

What can I expect from my first therapy session?

The first session is all about getting more information from you, completing an initial assessment and collaborating to develop a plan for our therapy sessions together.

Do I need a referral to get an appointment?

You do not need a referral in order to get an appointment. However, in order to access Medicare rebates for your sessions you will need to first get a referral from your GP for a Mental Health Care Plan. Without a referral, you will be charged the full fee of $175 per session.

Can I get a Medicare rebate on sessions?

You can get a Medicare rebate on up to ten sessions per calendar year. The Medicare rebate is currently $88.25 per session. In order to access these rebates, you will need to visit your GP and get a Mental Health Care Plan. You may be eligible for a further five sessions under and Enhanced Primary Care Plan if you have a diagnosed chronic medical condition.

How much does it cost?

The standard cost of 50 minute private consultation is $175. However, you may be eligible for a Medicare rebate on sessions. Sessions may also be able to be claimed back via private health insurance, NDIS, Workcover or other funding bodies.

Do you provide reports for courts?

We do not offer reports or recommendations for courts as part of our services, including providing custody recommendations. We also do not appear in courts to provide evidence.

How many sessions will I need?

The amount of sessions needed varies widely and is dependent on the nature of the particular challenges you or your child are facing. Some therapy is short term and, in more complex cases, longer term therapy is more beneficial. We will discuss your needs and come up with a plan together in the initial appointment.

Are there cancellation fees?

Yes, if you cancel within 24 hours notice of your appointment a cancellation fee of 50% will be charged.

How can I pay for a service?

Payment can be made by Electronic Funds Transfer or EFTPOS. We are able to process your Medicare rebate for you as part of the service.

What if I have more questions?

We are happy to answer any further questions you might have about our services. Feel free to give us a call or send us an email enquiry to find out more information.

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